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Support Ticket Portal

Customer support with SLA tracking and status transparency

SLA TrackingPriority ManagementDual Filter SystemAssignee TrackingCategory RoutingStatus TransparencyTicket Creation

Support

Track and resolve client support tickets

+1 today
2
Open
2
In Progress
1
Resolved
87%
Avg SLA Met
DM
4hr SLA
TKT-001Account
Open

Can't access my account - password reset failed

Dave Merritt
dave@meridianplumbing.com
Support Team
·just now·
1
·3hr 24m remaining
JP
8hr SLA
TKT-002Billing
In Progress

Invoice shows wrong amount

Jessica Price
j.price@atlascg.com
Billing Team
·just now·
3
·5hr 15m remaining
RK
8hr SLA
TKT-003Technical
Open

Portal not loading on mobile Safari

Rachel Kim
r.kim@bloombotanicals.com
Unassigned
·just now·
0
·5hr 15m remaining
CB
24hr SLA
TKT-004Account
Resolved

Request for new user account

Chris Bower
c.bower@summitfitness.com
Support Team
·just now·
4
PH
4hr SLA
TKT-005Technical
In Progress

Report export not generating PDF

Patricia Holden
p.holden@nexuslaw.com
Dev Team
·just now·
2
·3hr 24m remaining
Next.jsTypeScriptFramer MotionTailwind CSS

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